Maintenance Services [ Computer Technical Support ]

Protect your data and increase your productivity with a maintenance service plan. If your business has from five to 100 computers, and no internal IT staff, or if your staff needs specialized technical support, our economical maintenance service plan is the solution.

As a maintenance service plan customer, you can take advantage of:

• Computer technical support
• Maintenance service plan
• Network management and network support
• Preventive Maintenance
• Data backup
• Maintenance service plan - additional benefits

Priority technical support:
As a maintenance service plan customer, all of your calls including helpdesk, in shop and on-site service, receive our highest priority. The maintenance service plan guarantees our response within a specific time frame, based on the urgency of your request (Urgent, High, Medium, Low). Be assured that we're there when you need us.

Network management and network support:
Catch problems early with our network management and network support services. We proactively manage and monitor your network, which includes watching for red flags and taking action, often before the problem affects your business. Having this peace of mind frees you to focus on your business, and not the supporting technology.

Preventive maintenance:
These are the essential preventive maintenance tasks that are most important to ensure reliability and uptime for your computers and network. Avoid problems with convenient preventive maintenance computer services, including backups, security, anti-virus, service packs and more. We'll handle the details, so you can get back to business.

Data backup:
Your data backup system needs to be monitored and tested. The time to do this is before you need to use the backups. We can monitor and test your data backups on a regular basis to ensure business continuity and free your staff for more important work.

Maintenance service plan - additional benefits:
Save money and reduce paperwork, with the included discount service hours and one monthly statement. The number of included hours is based on how many computers are covered - contact us for a quote.